I have been living here for a month and I have had such a pleasant experience. From the beginning, Lynnea and Amber have been so patient and a pleasure to work with during this whole process. I have read some reviews about rude staff but I would have to disagree. The entire team is very friendly and accommodating. I had maintenance requests that were fulfilled promptly and well. Craig is a very nice man that was respectful when entering the house and wanted to make sure everything was working as it should. The parking passes might sound like it can be an issue but if you just follow the protocol and give your guests a pass after 11 I don't see how this can be such a hassle. You just need to plan a little ahead and keep a couple with you so you don't run out. They will give them to you without any resistance and without charging you. This is for our own security and ensures that the residents have first priority. I have a baby and I know how important it is to have parking close to the door. As far as the noise, Yes, you can hear people in the halls, but luckily it hasn't been a big issue so far. Overall, I think if you are a polite tenant there should be no reason the staff wont help you to feel like you are at home.
Obviously you don't live by my building. Or maybe you live next door? Your review is not correct. I have never been charged for parking and I got an extended pass in December. It was good for 7 days. The girls in the office have been easy to deal with about visitor parking. I'm glad we don't have to deal with all the cars from next door and behind us anymore. It's a nice complex with beautiful surroundings, the apartments are nice, and the staff does a good job.