BBMC Mortgage

Bridgeview Bank Mortgage and especially Chad Simmons did a great job walking us through the mortgage process with a difficult refinance of our home. We were able to get a very competitive rate and the loan officer Chad was always available when we had questions along the way. I liked how I was able to receive emails and electronic copies of all the documents and was able to do almost everything online. The instructions and personal interactions were very straightforward and clear which made a very daunting process much easier to handle. With all the legal jargon you have to navigate, Bridgeview and Chad’s team did a great job of guiding us though each step of the process with clear instructions on what was needed and how to keep the process on track. They arranged for me to sign all the paperwork while I was traveling out of state on business so that I wouldn’t lose my locked in rate. I highly recommend Bridgeview for their great customer service and superior level of communication with us throughout this process. Chad went above and beyond the scope of his own duties in order to get us approved and closed on time. He worked with the underwriters, kept me informed during all phases of the process, and quickly efficiently managed around and through any delays or obstacles which could impact our successful closing.