Centegra Health Bridge Fitness Center-Huntley

An unfortunate end to a fair gym experience. I appreciated the equipment and the space. The daycare was helpful for me as a first-time mom. However, learning that children weren't allowed in the pool area during weekdays altered my opinion of the facility's family friendliness. Then, learning my one year old would cost $10 a day to get into the outdoor pool really steered me away from utilizing my membership during the summer months. When my family moved due to my husband starting the police academy, cancellation came with unexpected bumps. There is a policy that states you will be charged an entire month of membership (on top of the 30 day cancellation period). Unfortunately, this was not verbally expressed to me when I asked the membership specialist detailed questions regarding cancellation due to my knowing our family would be moving from the area within the year contract period. Not only was the extra charge troublesome for my family's currently single income, but the membership supervisor, Kevin's patronizing email conversation with me regarding the situation left an even more bitter taste in my mouth. Hopefully this review gives new gym members the extra information I was foolish enough to think was given to me verbally.