My experience with creative jewelers was terrible. I wanted to have my medical charm on a thicker ring which they told me in the beginning that it was possible and that it would cost 30 dollars for it. They even wrote down what I wanted. After 2 days, I received a call letting me know that it was ready. When I went there, the charm was no where near the thicker ring.. instead it was in a really thin ring in an area where I specifically told them not to put it because it will break easily. The owner didn't know why it was place there and tried to convince me that what i wanted could not be done. So after 10 mins of trying to convince the owner to try, he agreed to it. 1 week passed and still no phone call about my bracelet. A week and a half is when I heard from them again saying that it was ready. I went to go see what they had done and to my suprise, they had done nothing to it and left it how it was, then had the nerve to tell me that the final payment was 10 dollars. I went to Zale for and second opinion and asked them if it would be possible to do what I wanted and they said yes. I should have went with Zale in the begining. I would not recommend creative jewelers at the hip mall. I walked out of there robbed of 30 dollars and an unsatisfied customer.
All USA
My experience with creative jewelers was terrible. I wanted to have my medical charm on a thicker ring which they told me in the beginning that it was possible and that it would cost 30 dollars for it. They even wrote down what I wanted. After 2 days, I received a call letting me know that it was ready. When I went there, the charm was no where near the thicker ring.. instead it was in a really thin ring in an area where I specifically told them not to put it because it will break easily. The owner didn't know why it was place there and tried to convince me that what i wanted could not be done. So after 10 mins of trying to convince the owner to try, he agreed to it. 1 week passed and still no phone call about my bracelet. A week and a half is when I heard from them again saying that it was ready. I went to go see what they had done and to my suprise, they had done nothing to it and left it how it was, then had the nerve to tell me that the final payment was 10 dollars. I went to Zale for and second opinion and asked them if it would be possible to do what I wanted and they said yes. I should have went with Zale in the begining. I would not recommend creative jewelers at the hip mall. I walked out of there robbed of 30 dollars and an unsatisfied customer.