Signature Bank

In terms of location - love it. Staff is always friendly and there is pretty much NEVER a line. In terms of services/offerings - love it. They offer up to $25/mo reimbursement on ATM fees since they only have like 2 in the entire city. And I recently found out they have a FEE FREE Health Savings Account option. In terms of usability, online/mobile services - not great, but improving. They finally got a mobile app which makes doing transfers and checking balances much easier. ALSO, you can get added functionality for mobile deposits (but you need to fill out a form first). And you have to CALL them if you are going out of town (out of state and beyond) so they can make note on your account. They need to get this automated.