VILLA, Join the Movement

What a horrible experience. 5 people "working", I really should say that they showed up to work because there was only one person actually working. I walked in, was not greeted by anyone and observed a man sitting in the window near the door eating and on his phone, a female singing and partially dancing who walked past me and didn't ask me if I needed help, a women pretending to retold clothes who was actually snacking away and another gentlemen who was just standing. After the cashier finished the transaction she was working on when I entered the store, she asked me if I needed help. Only this one lady was actually helping me, she asked another employee to get the shoe from the back and h simply replied that they didn't have it, and she proceeded to tell him that they should and he pretending to go look. At that time I decided on another shoe and asked if they had it in the size I needed, the singing and pretending to work employee started to walk towards me and I replied to the first girl thank you for helping me since no one else had offered any assistance and the female who was singing decided she was offended and turned her back to me and walked away. The cashier attempted to find another shoe that they had in stock in the size I needed and at that time I asked for the manager's information and she told me she was the manager. Once again I thanked her for helping me and told her that she should not be the only one working. I told her that she shouldn't have to ring the shoe, find the shoe etc when there are other employees in the store. And I also mentioned to her that it's amazing that the singing female thought she had a right to be offended when everything I stated was true and she knew that she was wrong. What a bad experience. You think with five employees you would be able to quickly get some assistance.